Terms and Conditions of use:
All orders are subject to our terms and conditions listed below. This is our agreement with you concerning your purchase of household furnishings from us. By visiting or shopping at www.furniture-varna .com, you accept these conditions:
1. This Site is owned and operated by Ascella Services Ltd, furniture-varna.com. The Internet Shop located on the website at www.furniture-varna.com makes it possible to shop online.
2. All of the content included on this Site, text, graphics, logos, icons, images, and source code is property of furniture-varna.com and protected by Bulgarian and international copyright laws. Content on this Site is to be used only as provided in these Terms. Any other use is strictly prohibited.
3. This Site and its contents are provided "as is". Your use of this Site is not warranted to be uninterrupted or without error. Furniture-varna.com nor its representatives will be liable for damages of any kind (lost profits, direct, indirect, compensatory, incidental or punitive damages) arising out of your use of this Site or of your inability to use it.
4. Furniture-varna.com will protect your privacy. We will not, under any circumstances, disclose your personal information to third parties. All data shared with us by our customers, either by phone, instant messaging, email or through the website will be used only to take and fulfil customer orders and to administer and enhance the site and service. The customer will also be contacted to confirm the delivery date and time. If you make a purchase with us, we do store your order information in our customer database for tracking purposes. For security reasons, credit card numbers are never stored on a system that is connected to the internet.
5. All prices in the www.furniture-varna.com Internet Shop are given in EUR and include VAT.
6. We accept the methods of payment listed on this web site. Payment will be debited when we have accepted your order. The total amount you pay is the same, regardless of the payment method you use.
7. Assemblage and handling are offered with any purchase and are included in the price. Buyer ought to provide proper access to the property or their order may be canceled (see 19.) if delivery is imposible due to denied or unavailable access to the property. Some installation may require electricity and/or water which will also be required in order to complete the installation of the furniture order.
8. Prices for merchandise shown online are only valid for delivery in Bulgaria and do not include delivery.
9. If we have to pay any monies or hire an attorney to collect payment from you we can recover from you all of our collection costs including the fees of our attorney.
10. All furnishings remain our property until delivered to you and paid for in full.
11. We warrant that the merchandise you purchase from us will be free from defects in material and workmanship at the time of delivery. This warranty does not cover the natural variations in graining and color of wood or any other natural material.
12. If the furnishings we sell you do not meet the above warranty, we will repair or replace the non-conforming merchandise.
13. Our site contains links to other sites. You acknowledge that we are not responsible for the content on these sites.
14. Your IP address is used to to to help identify you and your shopping cart and to gather demographic information.
15. This site uses session"cookies. A cookie is a small data file stored by your web browser on your computer's hard drive. Cookies are needed to maintain your current shopping cart content. The cookie we receive does not gather any information about your name, address, billing information, or credit card. You will need to ensure your cookies are enabled to allow you to purchase from our site.
16. All orders are processed after receiving a deposit payment of 50% of the cost of the order. If other items are added to the order or deducted from it afterwards on mutual agreement then the price difference is adjusted with the balance payment. Additional items that are not listed on our website can also be included in the order after it has been placed (or processing deposit received - see 17.) in case we can supply them and the buyer is happy with the offered price. The balance payment is to be paid at the moment of completion of the order. If the buyer or his representative is not present when the order is delivered and installed and is not able to pay the balance payment then he will be required to pay the balance in advance.
17.Measuring and planning services are free of charge. However these services are offered after the order is placed (50% payment received) or after receiving a processing deposit of 60 EUR which is to be deducted from the cost of the order afterwards but is not refundable in case an order is not placed. These measuring and planing services include measuring the property when needed and preparing layout plans or several options of layout plans when needed. Detailed kitchen plan is prepared with all orders including kitchens.
18. If any piece of furniture or any appliance from your innitial order does not fit or is not compatible with the layout plans then an alternative option or cancelling that item will be offered.
19. Canceling an order. If we are able to cancel your order before it is produced, there is not a charge for the cancellation. Otherwise a 25% cancellation fee will apply. If you cancel your order at delivery, you will be charged for all inbound and outbound delivery costs in addition to the 25% cancellation fee . These charges will be deducted from your refund.
20. You are responsible for compliance with any applicable laws of the country from which you access our website.
21. In the event a product is listed at an incorrect price, or with incorrect information, we shall have the right to refuse or cancel any order placed for product listed at the incorrect price or description. In this case you will be able either to confirm your order to the corrected price or description or to retract your order and receive a full refund if payment has been processed. We have taken great care to provide you with information that is accurate and useful. We do not warrant or make any representations regarding the accuracy or reliability of information on this site.
If you have any questions about any of these policies, please contact us